Frequently asked questions

A business performance consultant helps organisations improve efficiency and profitability by analysing operations, redesigning workflows and implementing better systems. Unlike general management consultants, we focus specifically on practical operational improvements that deliver measurable results.

The initial performance review is completely free: a 30-45 minute call with no obligation. Our Operations & Systems Assessment starts from £250 + VAT for small teams (3-5 employees) and from £500 + VAT for larger SMEs (6-50 employees). Implementation projects are priced individually based on scope and complexity.

We work with UK SMEs with 5-50 employees, particularly founder-led and operations-led businesses in the service sector. Typical clients include consultancies, agencies, trades businesses and professional services firms.

The Operations & Systems Assessment typically takes 1-2 weeks. Implementation projects vary depending on scope, but most deliver initial results within 4-8 weeks. We focus on quick wins first to build momentum.

We work flexibly. Most discovery and planning work can be done remotely, but we're happy to work on-site for workshops, team training and implementation phases. We're based in North West England and work with businesses across the UK.

We specialise in service-based businesses: consultancies, agencies, trades companies, professional services firms and businesses that process high volumes of enquiries, quotes, jobs and invoices. The common thread is operations that rely on workflows and systems rather than manufacturing or physical products.

Minimal disruption is a core principle of how we work. We implement changes incrementally, prioritise quick wins, and work alongside your team rather than imposing changes from outside. Most clients find the process energising rather than disruptive.

That's exactly what the free performance review is for. We'll have an honest conversation about your situation and help you understand where the biggest opportunities lie. There's no obligation to proceed further.