SentiGrow

Privacy Policy

How we collect, use and protect your personal data.

Last updated: 1st March 2026

SentiGrow Ltd (“we”, “us”, “our”) of Martland Mill, Mart Lane Burscough, Ormskirk, L40 0SD is committed to protecting your privacy. This policy explains how we collect, use and safeguard personal data when you use our website at sentigrow.com (the “Website”).

1. Who We Are

SentiGrow Ltd is a business operations consultancy registered in England. For the purposes of data protection law, we are the controller of the personal data collected through this Website.

If you have any questions about this policy or your personal data, please contact us at info@sentigrow.com.

2. What Data We Collect

2.1 Contact Form

When you submit our contact form, we collect the following information:

  • Your name (required)
  • Email address (required)
  • Company name (optional)
  • Number of employees (optional)
  • Your message (optional)

This data is sent to us via email using MailerSend (our email delivery provider) and is not stored in a database on our servers. We use this information solely to respond to your enquiry.

2.2 Anti-Spam Processing

When you submit the contact form, your IP address, name, email address and message may be sent to CleanTalk (an anti-spam service) to check whether the submission is spam. This processing is carried out on the basis of our legitimate interest in preventing spam and abuse. CleanTalk’s privacy policy is available on their website.

2.3 Analytics Cookies

We use Google Analytics to understand how visitors use our Website. Google Analytics uses cookies to collect anonymous usage data such as pages visited, time on site and referral source. This data is aggregated and does not personally identify you.

Google Analytics cookies are only set if you consent via our cookie banner. You can withdraw your consent at any time by clearing your browser cookies and revisiting the site.

For more information, see Google’s Privacy Policy.

2.4 Essential Cookies

We use a single essential cookie (cookie_consent) to remember your cookie preferences. This cookie does not track you and is necessary for the Website to function correctly. No consent is required for this cookie under UK law.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: Analytics cookies are only placed with your consent.
  • Legitimate interests: Processing contact form submissions to respond to your enquiry and anti-spam checks to protect our Website from abuse.

4. How We Use Your Data

We use the personal data we collect to:

  • Respond to your enquiries submitted via the contact form
  • Analyse Website usage to improve our content and user experience
  • Prevent spam and abuse of our contact form

We do not sell, rent or share your personal data with third parties for marketing purposes.

5. Third-Party Services

We use the following third-party services:

  • MailerSend - email delivery for contact form submissions
  • CleanTalk - anti-spam checking for contact form submissions
  • Google Analytics - anonymous website usage analytics (with consent)
  • Microsoft Azure - website hosting

These providers may process data outside the UK. Where this occurs, appropriate safeguards are in place (such as Standard Contractual Clauses or adequacy decisions).

6. Data Retention

Contact form data is sent to us by email and retained in our email systems for as long as necessary to handle your enquiry and maintain business records, after which it is deleted. Google Analytics data is retained according to Google’s default retention settings.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • Access - request a copy of the personal data we hold about you
  • Rectification - ask us to correct inaccurate or incomplete data
  • Erasure - ask us to delete your personal data
  • Restriction - ask us to restrict processing of your data
  • Objection - object to processing based on legitimate interests
  • Portability - request your data in a structured, machine-readable format
  • Withdraw consent - where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at info@sentigrow.com. We will respond within one month.

8. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113

9. Children

Our Website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated. We encourage you to review this policy periodically.